Delivery Policy


Servex will provide standard delivery with charges and will deliver the Products to the delivery address within Malaysia stated on the order at the time of delivery. If for any reason we are unable to deliver to the delivery address, we reserve the right to cancel, without any liabilities or penalties, the order placed by the customer and will issue a full refund for any payment made.

Servex wishes to advise that delivery/fulfilment of orders may be under taken by our business partners/3rd party fulfilment partners. Any dates provided by Servex for the delivery of the Products are estimates only and will not form part of the Contract. Actual delivery date will be affected by factors such as the Customer's location and availability of parts for the Products. Furthermore, Servex will not be liable for any delay in delivery of the products and/or services, howsoever caused.

Servex has a policy of on-going Products update and revision. As a result, Servex may revise and/or discontinue Products at any time without notice.

Delivery is subject to the availability of the stock at the time of dispatch. Servex will endeavour to fulfil all orders, however makes no guarantees of the availability of stock at the time of dispatch.

If by any circumstance, any product is not available at the time of dispatch, Servex will may offer a suitable alternative or fully refund the product as well as any accessory or service purchased along with the line item.

We aim to deliver your order within Malaysia at the following time frame:
In Metro areas: 5 - 10 working days
In Non-Metro areas: 5 - 20 working days